How May I Serve You Today?

How May I Serve You Today?

With all the drive-through business available to us and the self-checkout lines we use, we may not consider customer service as much as we used to. But particularly bad or good customer service still stands out to me. A couple months ago I was shopping in the...
Whose Idea Was It To Think About This?

Whose Idea Was It To Think About This?

 Raise your hand if you like to be wrong. OK, I didn’t think I’d see many hands in the air. We like to be right. We believe that OUR way of thinking about a topic or OUR opinion of a person or some event is the correct one. Oh, sure, we might preface a statement with...